Version 6.3.1:

1. Intermapper Reviews
2. Intermapper Cost

Intermapper's network monitoring software helps you create a network map, giving you a live view of what's happening on your network. Color-coded statuses tell you what's up and what's down. A variety of map layout options and icon choices help bring your unique IT environment to life. If you are considering Intermapper, you may also want to investigate similar alternatives or competitors to find the best solution. Network Monitoring Software is a widely used technology, and many people are seeking easily administered, user friendly software solutions with itil policy compliance, workflow management, and ticketing. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time. With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses.

Enhancement:

• You can now set parameters including delay and repeat values (using Alt-click or Cmd-Click) for all notifiers in the Link Notifier view.
• The Knowledgebase article describing chart file structures has been updated to include old and new chart file structures.

Other Fixes:

• You can now use a command-line to open Intermapper or Intermapper Remote Access with multiple maps using multiple --map arguments.
• When using Intermapper Remote Access as a read-only user, you can now access on-demand tables when the SNMP Table viewer probe is used.
• Notifiers now send OK status correctly.
• You can now open Intermapper or Intermapper Remote Access from a command line using multiple --map arguments.
• An issue that prevented the Star arrangement from working on 64-bit Windows systems has been fixed.
• An issue with large detection maps that prevents Intermapper server from starting up has been fixed.
• Link notifiers now send OK status properly when the previous status was Critical.
• Corrected the display of negative 32-bit data values in charts, web server charts, and reports.
• When unpacking the Red Hat distribution, the ReadMe file is now named correctly.

Overview

What is Intermapper?

Intermapper is a network monitoring tool that checks the status of most network devices on campus. There are two pages that are particularly useful:

Intermapper Reviews

Outages List

The Outages List page lists all current and recent outages. You can click on each device to get more detail. A few things to note:

1. If an outage is a minute or less, it is very likely a false positive.
2. The NOC proactively monitors almost all devices in intermapper, so if a device is listed on the outage page most likely the network team is aware and is actively working to fix the issue. However, if you see something is listed as down, you know that service is affected, and you do not see an ITS Service Status for the device(s), please call 4-HELP to report the outage.

Building Network Maps

Building Network Maps lists network maps by building. The names of the maps are building abbreviations (eg 'D-UNYN' is the Michigan Union), followed by the last 4 digits of the building code. Each map shows all the switches in that building, their interconnects, and their health status. Some things to know about device icons in intermapper:

• If a device is behaving as expected, it will be green.
• Some switches have red font — that means they are Juniper switches. Black font means Cisco, and blue font is for Force10.
• If a device is completely unreachable, it will be red.
• If a device is reachable but there is some sort of issue with it (eg a link is down), it will turn orange.
• If a device is greyed out with a question mark icon, that means monitoring has been temporarily disabled for it. If a device is grey that should not be, submit a help request ticket to ITS - Network to report the issue.
• Click on a device to see more information, including previous (and current, if applicable) outage times and durations.
• Click on a link between two devices to see that link's utilization and error statistics. A highly utilized link will be outlined in yellow or orange. For links to access points, click on the switch side of the link to get utilization/error statistics.

Intermapper Cost

Note These maps are manually built and maintained by UMnet administration. If you notice any errors with a building newtork map (eg a device is missing, is connected to another device in the wrong way, should be set to non-polling, etc), submit a help request ticket and assign to ITS - Network.